Computing HelpDesk Hours:
Phone: 540-568-3555
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
The latest Safari and Firefox browsers are the JMU Recommended Browsers for Macintosh.
| Browser Name / Mac OS version: | Support Level | e-campus/J-Ess compatability |
Works for e-Grading Grade Entry on e-campus |
Works for Webmail |
Works with eVA |
|
Safari 1.2 and higher on Mac OS 10.3.4 and greater (Panther and above) |
Safari 1.2.x+ (and higher) is supported by e-campus / J-Ess. | Supported. Users need to turn off pop-up blocker and clear cache, then close/restart Safari to ensure functionality. | Yes | Yes |
Safari 1.0 is NOT supported by eVA. Use Firefox. |
|
Firefox (latest version: go to Help/Check for Updates in Firefox) |
Firefox (latest version) is supported by e-campus / J-Ess. Known Issues |
Supported. Users need to turn off pop-up blocker and clear cache, then close/restart Firefox to ensure functionality. Known Issues |
Yes Known Issues |
Yes | Browser Settings for Firefox when using eVA |
Known Firefox Issues
While the Firefox browser works without changing this setting, it is not supported by JMU IT for use on Macintosh. The recommendation is to change the setting as described above.
! When using the "Grades Upload" feature in e-campus with Safari on Mac OS X, ensure that your file is saved as CSV (Windows) in Excel.