Computing HelpDesk Hours:

Phone: 540-568-3555
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm

See exceptions and details

MyMadison Employee tab

FAQs and TUTORIALS

• FAQs:
  • **UPDATED 01/31/13** MyMadison FAQs
  • Employee Training
  • Phone numbers (Including Emergency Notification)
  • W4-VA4
  • Direct Deposit
  • Employee Reimbursements
  • Employee Leave
  • Employee 1500-hour Wage Information
  • Paycheck Information
  
  
• Tutorials:
  
  • Overview of Employee Self-Service Functionality
  • Phone Number & Emergency Notification Preferences
  • Home Address
  • Training Enrollment
  • W4-VA4
  • Direct Deposit
  • Ethnic Groups
  
  
  • Leave Entry and Balances:
  • View Leave Balances
  • Enter a One-Day Request
  • Enter a Two-Day Request
  • Browser Configuration Tutorial
  • TEST DEEP LINK
  
  
  
  

  MyMadison Employee Tab
  

  SELF-SERVICE TIPS

  1) General Browser Errors and Issues:
  Please check the ISAPPS Browser Configuration Tutorial for JMU web-based information systems
  at: http://isapps.jmu.edu/tutorials/browser

  2) Login Issues:Users who can login to the JMU Accounts portal and email but not MyMadison Employee tab.
  Please check the system time setting on your machine in task bar. The cookies that are set on the MyMadison Employee tab server require time synchronization. At JMU you can use the time on your JMU D-Term phone. Other times to compare are: Timeanddate or U.S. Time.
  

  3) Problems seeing pages in MyMadison Employee tab - Popup Blockers:
  Certain functions within MyMadison Employee tab utilize popup windows. If you experience issues with functionality, please disable any popup blocking utilities you are using or allow mymadison.jmu.edu to use popups.

  4) Mac users:
  Please check the Browser Configuration Tutorial for further information on Safari browser settings. Safari is the only JMU supported browser for Macs
  

  5) Grid download functionality:
  If you are experiencing issues with the grid download functionality disable any popup blocking utilities you are using or allow mymadison.jmu.edu.jmu.edu to use popups. In addition, please click here to refer back to the Security Tab Settings section on the Browser Configuration Tutorial.