Computing Homepage

Information Technology Help Desk Hours:

Phone: 540-568-3555
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm

See exceptions and details



HRMS SUPPORT

FAQs / Tutorials:

HRMS Tips

Some questions / tips for HRMS:

1) General Browser Errors and Issues:
Please check the ISAPPS Browser Configuration Tutorial for JMU web-based information systems
at: http://isapps.jmu.edu/tutorials/browser

2) Login Issues:Users who can login to the JMU Accounts portal and email but not HRMS.
Please check the system time setting on your machine in task bar. The cookies that are set on the HRMS server require time synchronization. At JMU you can use the time on your JMU D-Term phone. Other times to compare are: Timeanddate or U.S. Time.

3)Viewing Tutorials: For users who do not have Powerpoint installed, you can Download the Microsoft PowerPoint Viewer here